Staying on top of your mobile credit and data is vital. This guide walks you through the du balance check methods based on reliable information from du. All procedures are accurate and supported by official sources.
Why Check Your du Prepaid Balance often?
- It keeps you aware of remaining credit and data.
- It helps avoid unexpected service interruptions.
- It empowers proactive recharging, preventing overbilling.
Each method described here is verified against official documentation or trusted UAE telecom sources.
du balance check Methods
Here are the most reliable ways to check your du balance, separated by tool:
1. USSD Code (*135#)
- *Dial 135# on your phone.
- You’ll instantly receive your current balance on screen.
This method is verified by du and is free for checking your balance. It is officially documented for prepaid users. For postpaid customers, the app or web portal should be used to view billing details.
This method is also the fastest way if you want to see your du balance instantly.
2. Send SMS to 1355
- Open your messaging app.
- Type Bal or Balance and send to 1355 to check your remaining balance; for data bundles, it shows your data balance.
- You’ll receive an SMS with both your credit and data balance.
This is ideal if your phone lacks internet connectivity and you want to check your du prepaid balance directly.
3. du Mobile App
- Install or open the du App from the App Store or Google Play.
- Log in using your My Account credentials or UAE PASS.
- Navigate to “My Account” or “Balance/Consumption” to view the details.
The app offers a dashboard view of your current balance, usage, and available offers. This is a very user-friendly way if you prefer a digital version of how to check du balance.
4. du Web Portal
- Visit the official du website.
- Log in using your My Account credentials or UAE PASS.
- Go to “My Account” to view your balance.
This method suits users who prefer desktop or web access.
5. IVR (Interactive Voice Response)
- Call 135 from your du number.
- Navigate the voice menu to select a balance check.
- The system will read your credit and data balance aloud.
This works well when you can’t type or use data.
6. SMS for Postpaid Users (“Rewards”)
- For postpaid users:
- Send Rewards to 1233 for usage details and Bill to 1233 for outstanding bill amount.
This method is specifically for postpaid plans.
Method Summary Table
| Method | Prepaid Supported? | Postpaid Supported? | Notes |
| Dial *135# | Yes | Yes | Quickest method |
| SMS “Balance” → 1355 | Yes | Mainly for prepaid | Easy, internet-free |
| du Mobile App | Yes | Yes | Interactive UI, also supports recharge |
| Web Portal (“My Account”) | Yes | Yes | Desktop or mobile browser access |
| IVR (call 135) | Yes | Yes | Audio response when typing isn’t ideal |
| SMS “Rewards” → 1233 | No | Yes | Rewards & usage details for postpaid only |
Extra Tips for Smart du Prepaid balance check
- You’ll get SMS alerts at 75%, 85%, and 100% of your data bundle usage; the du app also shows live usage.
- Transfer credit to other du users with 121recipient*amount# (One2One credit transfer).
- Recharge instantly via app, web, kiosks, or stores.
- Use Wi-Fi when possible to stretch your mobile data.
- If codes aren’t working, restart your phone, update the app, or contact support.
Conclusion
Whether you’re using a du prepaid balance check method like dialing 135# or sending an SMS, it’s easy and reliable. You can also manage your du balance through the app or web portal. Each method is grounded in verified information from du’s official documentation and trusted UAE telecom guidance. Now you know how to check du balance anytime, hassle-free—so you can stay connected without surprises!
Frequently Asked Questions (FAQs)
Q: What is the easiest way for a du balance check?
A: The quickest method is dialing *135#. Your balance appears instantly on the screen.
Q: Can I do a du Prepaid Balance Check without internet?
A: Yes. Dial *135# or send an SMS with the word Balance to 1355. Both methods work without the internet.
Q: Is there an official app for how to check du balance?
A: Yes. Use the du App with My Account or UAE PASS sign-in.
Q: How can Postpaid users check their usage?
A: Postpaid customers can send Rewards to 1233 for usage or Bill to 1233 for billing, or log in via the app/website.
Q: Are there charges for checking du balance?
A: Checking balance via 135# is free, while post-call notifications are charged. The app and web are free to use but may incur mobile data charges.
